Civil Service Advocacy Division (CSAD) provides leadership Countywide in the area of performance management and we are best known to County client departments for our successful representation in Civil Service Hearings. We represent some 60% of County departments in Civil Service hearings in regards to discipline (suspensions of six or more days, reductions, and discharges), discretionary matters (examinations appeals – application rejections, appraisals of Promotability rating from records, etc.) and claims of discrimination.
Client departments rely on our leadership to help them meet their performance management goals. To this end, we provide consultation services on a variety of HR related issues. CSAD advocates assist departments often at the onset of administrative actions when critical decisions are made regarding the appropriate steps that can and should be considered.
Our leadership role in the area of performance management is continuing to expand as we help client departments and organizations such as Management Council get in front of identified trends and best practices by providing training and presentation opportunities.