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4 Terrific Tips
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GET READY FOR YOUR INTERVIEW

Learn about the role of the interview.

Highlights from our Interview Guide help you get ready for different types of interview questions.

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LEARN ABOUT THE JOB HERE

LEARN ABOUT THE QUESTIONS HERE

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LEARN ABOUT THE QUESTIONS HERE

Experience-Based

Inquires about the breadth and scope of your application of job-related knowledge, skills, and abilities:

“What office equipment have you used on the job and what kinds of routine tasks did you perform using this equipment?”

“Describe your experience classifying, cataloguing, reviewing, and evaluating books within a large-sized public library system.”

Behavior-Based

Requires you to apply your knowledge, skills, and abilities in a job-related situation. The two types of behavior-based interview questions are past behavior and situational:

“Tell me about a time when you provided exemplary customer service. What were the circumstances, what did you do, and what were the results?” (past behavior)

“An important client arrives at the office and demands to see your supervisor without an appointment. How would you handle this?” (situational)

Knowledge-Based

Asks you to demonstrate a level of familiarity with the terminology, practices, concepts, and theories related to the career field in question:

“What accounting practices would you use to ensure that budget reporting obligations are fulfilled?”

“What are the most important factors for a Social Worker to consider when attempting to establish a working relationship with a client and why?”

Personal Perspective-Based

Asks you to relate your viewpoint or perspective regarding a job-related variable:

“Why do you think it would be important for a person to be able to function under minimal supervision?”

“What do you believe is the most important role for a consumer advocate in today's marketplace and why?”

LEARN ABOUT YOURSELF HERE

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Once you have studied the job bulletin and/or class specification to learn about the job, you should think about your experiences that best match the duties, responsibilities, and requirements of the job.

Develop a list of:

Work and volunteer activities you have performed
Degrees, certificates, and awards or acknowledgements you have earned
Coursework you have completed (such as a business or software class)

Then, take each item on your list and ask yourself:

What did I learn from this experience?
What problems did I encounter and how did I overcome them?
What were the most complex tasks and projects I completed?
What was my contribution to the organization or class?

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