• Welcome Phone New Job System!

    The County of Los Angeles has replaced its old job application system with a new system...

  • New Career Tool!

    The highly-anticipated Career Pathfinder is here! Elevated career exploration begins today!

    The Department of Human Resources is pleased to announce the launch of the...

  • Adoption Awareness Month

    On November 27, 2018, the Board recognized November as National Adoption Awareness Month. To become a foster or adoptive parent call 888-811-1121.


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Human Resources

Los Angeles County is a learning organization.

Our employee development programs aim to elevate understanding, awaken innovation, and build employees’ capacity for career success.

Our development programs and plans can be customized to utilize one or a blend of these delivery approaches to provide optimal learning experiences for individual employees or employee groups.


Learning Delivery Approaches

We understand that learning is not one-size-fits-all.

Our development programs use a variety of learning delivery approaches to help employees obtain the knowledge, skills, and abilities needed to achieve their immediate and long-term career goals. By having multiple learning approaches to choose from, an employee can design a curated learning action plan that takes into account the employee’s specific development need, preferred learning style, workload, and availability.


In-person courses and workshops taught in group settings with other learners


On-demand, often self-paced courses accessed online


Formal and informal opportunities to connect with mentors, coaches, subject matter experts, and other learners (e.g., mentoring, job shadowing, brown bag lunches)

Centered on Development

Development Pathways

Learning designed specifically for County careers.

The size and operational diversity of LA County affords our employees the opportunity to make flexible career choices under the umbrella of one employer organization. Whether choosing to climb a single, defined job ladder or explore entirely different jobs at the same level, County employees typically build deep and often intricate career portfolios.

Tying these diverse pathways together is a development framework structured to identify specific competencies for each job and/or job category. These competencies serve as a roadmap to help employees develop themselves for excellence in their current roles and ready themselves for the next job they seek.

  • Accountability
  • Conflict Management
  • Continual Learning
  • Creativity/Innovation
  • Cultural Awareness
  • Customer Service
  • Data Fluency
  • Decisiveness
  • Entrepreneurship
  • External Awareness
  • Financial Management
  • Flexibility
  • Human Resources Management
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Managing Change
  • Oral Communication
  • Partnering
  • Political Savvy
  • Problem Solving
  • Project Management
  • Resilience
  • Service Motivation
  • Strategic Thinking
  • Team Building
  • Technical Credibility
  • Technology Management
  • Vision
  • Written Communication

Ongoing Career Development

We develop employees for careers.

The strength of our development programs is one contributing factor to LA County’s industry-leading high retention rates, number of promotions, and average employee tenure. These development programs and efforts have, in many cases, enabled employees to progress from entry-level to executive-level positions.

Job Category and Percent of Workforce as of October 7, 2015
Officials & Administrators
Protective Service Workers
Office/Clerical Staff
Skilled Craft Workers
Service Maintenance Workers

All-Inclusive Development Offerings

LA County's learning and development programs encompass a variety of offerings.


Examples: New Employee Orientation, Supervisor Orientation, Sexual Harassment Prevention



Examples: Achieving Service Excellence, Customer Service, Time Management



Examples: Career Planning, Interviewing, Resume



Example: Process Improvement 101, Project Management

Executive Leadership Development Program

The Executive Leadership Development Program (ELDP) is designed to enhance the leadership competence of mid-to-senior level managers who aspire to executive leadership positions. The County is pleased to partner with USC, Sol Price School of Public policy to provide this innovative program. The highly-accomplished faculty bring a wealth of practical and executive development experience to County managers.

The ELDP is a 13-week program comprised of 12 in-class sessions, web-based activities and assignments, and individualized coaching sessions. The ELDP is designed to build 10 competencies through assessments, lectures, class assignments, and a team-based project (action learning). It includes completion of a 360-degree assessment of County leadership competencies, creation of an individual development plan, and participation in a group project that addresses actual County needs. After graduation, participants continue the learning engagement and connection through membership in an alumni community of collaborative learners including hosted learning events with guest speakers.

Employee Development by the Numbers

Employees who indicated a 4 or higher on a 5-point scale for in-person training satisfaction
Departments that are members of Countywide Learning Symposium
Participants who graduate from the Executive Leadership Development Program
Departments that participate in the succession planning leadership development program

What Our Learners are Saying